Terms of Service and Payment of Agency Fee
Gradtutors.com will collect an agency fee from the student after the 2nd lesson has commenced. This amount will be 50% of tutors' agreed salary (for 1 salary period) with the student.
Example:
1 salary period consist of (4 lessons x 2 hours/lesson), with tuition fee = $20/hr
Tuition agency fee = 50% x (8 hours x $20) = $80

Service Guarantee
If you are not happy with the newly engaged tutor, please let us know within 2 lessons after the commencement of 1st lesson. We will replace another tutor for you without charging any agency fee for the 1st tutor. However, you may need to pay for the 2 lessons to the 1st tutor. Pls note that it is not possible for us to guarantee the quality of tuors or whether they can commit to your child for a long time.

Modes of payment:
1) Check payment [UOB A/c]: Payable to "Edlink Services Pte Ltd" - 52 Telok Blangah Rd, Telok Blangah House #01-02, S(098829)
*Please indicate Request ID at the back of your cheque for our reference.
2) Payment by Paypal / Credit card: www.gradtutors.com/paypal.php [Pls indicate Request ID and amount]
*Real time credit card processing via secure payment gateway. Paypal is a reliable 3rd party payment processing company owned by eBay

Disclaimer:
Gradtutors.com will not act as mediator for any disagreements or conflicts that arise between the tutor and student. Please verify all necessary documents and certificates carefully with the tutor on the 1st tuition session. You may email us contact us at 6275-3234 for further clarifications.
Due to large number of tutor registration, we are unable to verify the accuracy of posted tutor profiles. You may want to verify with the tutor on the 1st lesson.
Please click here for a list of Frequently Asked Questions. |